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Royal way recognizes the importance of your personal information. This Privacy Policy sets out how Royal way uses and protects information that it collects from its customers, visitors and users) through, or in association with, its website with a homepage located at www.royalway.pt .

INFORMATION WE COLLECT

Information you provide: When you register an account or complete a transaction through the Services, we collect some “Personal Information” (that is, any information that can be directly or indirectly associated with you), such as your name, title, email address, phone number, address, billing information and other similar information.

Analytics: When you access our Services, we may collect information (either directly or using third party services) using logging and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Services. See the section on “Service Providers” for more detail in this respect.

Cookie Information: A cookie is a text file stored locally on a User’s device by the User’s web browser, which enables the browser to remember passwords, orders, preferences, and other information when visiting a website. We use cookies and similar technologies such as pixel tags and web beacons that help us collect certain usage data about you (such as your preferences and to process shopping cart items) (“Usage Data”), which may become Personal Information due to direct association with you.

USE OF INFORMATION

We generally use information that we collect for the purposes of fulfilling our contractual obligations to you, in furtherance of our legitimate interests in operating the Services and our business and/or where you have consented to such usage.

Royal way uses Personal Information:

To provide, update, maintain and protect the Services and our business. This includes use of Personal Information to support delivery of the Services, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at your request Royal way  may use your email address or phone number to send you notices (including any notices required by law, in lieu of communication by postal mail). If you correspond with Royal way by email, we may retain the content of your email messages, your email address and our responses.

To personalize your experience and improve customer service. This includes Personal Information to understand your buying/shopping preferences so that we may be able to advertise other products that you might be interested, to notify you of items left as uncompleted transactions in your shopping cart, and related communications.

As required by applicable law, legal process or regulation. Royal way  may in certain instances be compelled by law to process your Personal Information in order to comply with a binding order. We will only do so to the extent reasonably required by that order.

To send emails and other communications. Royal way  may send you service, technical and other administrative emails, messages and other types of communications.

To process transactions, including, billing, account management and other administrative matters. We will use your information to process transactions. This includes processing discount codes provided by our third party brand ambassadors. We may need to contact you for invoicing, account management and similar reasons, and we use account data to administer accounts and keep track of billing and payments.

For marketing purposes. Royal way may use the information we collect, including Personal Information, to market our products and services to new and existing customers, and to understand our audience.  As well to send you marketing messages and may provide such information to third parties to send you information about our products and services.

To improve our Site. We continually strive to improve our Site offerings based on the information and feedback we receive from our users and visitors.

We also use Information as otherwise described in this Privacy Policy, permitted by law, or as we may notify you.

RETENTION OF DATA

Royal way will retain your Personal Information for as long as is reasonable or appropriate for the purposes set out in this Privacy Policy. We will also retain and use your Personal Information to the extent necessary or reasonable to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Royal way will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

TRANSFER OF DATA

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

PROTECTING YOUR INFORMATION

Royal way implements security measures designed to maintain the security of your Personal Information. These security measures are implemented both during transmission of Personal Information and once received. The security of your Personal Information is important to us. Certain sensitive information submitted, such as credit card information, is encrypted using secure layer technology (SSL).

We use a 3rd party tool to manage our referral programme which has its own cookies policy 

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate the Services and our provision of products and services through the Site, to provide the Services on our behalf, to perform services related to the Services (as discussed above), to assist us in analyzing how our Services are used, and to assist us with business development and marketing efforts related to the Services (“Service Providers”).

These Service Providers may have access to your Personal Information only to perform these tasks on our behalf.EFFECTIVE DATE

This policy was last modified July 2022

CONTACT INFORMATION

If you have any questions regarding this Privacy Policy, you can contact us at: royalway98@gmail.com and + 351 919847312